Privacy policy

Privacy policy and the use of "cookies" in the Online Store www.polanex.com.pl

General information

This document defines the rules of the Privacy Policy in the Online Store (hereinafter referred to as "Online Store"). The administrator of the Online Store is Polanex sp. O.o. with headquarters in Gniezno, ul. Słoneczna 40, 62-200 Gniezno; registered in the National Court Register by the District Court for Poznań - Nowe Miasto and Wilda in Poznań, 9th Commercial Department of the National Court Register, under KRS number 0000138397, REGON: 630144079, NIP: 7840010501, share capital PLN 6,500,000.

The words used in capital letters have the meanings given to them in the regulations of this Online Store.

Personal data collected by the Administrator of the Online Store are processed in accordance with the provisions of Regulation of the European Parliament and of the Council (EU) 2016/679 of 27.04.2016 on the protection of individuals with regard to the processing of personal data and on the free flow of such data and repeal of Directive 95 / 46 / EC (general regulation on data protection) (OJ L 119, p. 1), hereinafter referred to as: GDP.

The Administrator of the Online Store makes a special effort to protect the privacy and information provided to him regarding the Customers of the Online Store. The Administrator selects and applies appropriate technical measures, including programming and organizational measures, ensuring protection of the data being processed, in particular protecting data from unauthorized access, disclosure, loss and destruction, unauthorized modification, as well as against their processing in violation of the data applicable law.

The addressee of the Services available on the website (in particular, the possibility of placing an Order in the Store) are not persons under 16 years of age. The administrator of personal data does not provide for the purposeful collection of data on persons under 16 years of age.

Personal data

Administrator of personal data

The administrator of your personal data is:

Polanex sp. O.o.
ul. Słoneczna 40, 62-200 Gniezno

In the matter of your personal data, you can contact the personal data administrator by:

electronic mail: sklep@polanex.com.pl
traditional mail: ul. Słoneczna 40, 62-200 Gniezno
telephone: +48 61 426 57 91

 

Regulations and legal provisions regarding personal data

Administrator of personal data processing:

take action before concluding a contract on demand (eg by creating an account), i.e. Data provided in the registration form in the Online Store, i.e. e-mail address and password, gender; (eg Google+, Facebook) we collect your first and last name, then you register when buying Goods, we collect your first and last name, and then you register when you purchase the Goods we collect. Implementation of order standards, information about the status of orders, contracts your data provided on the Account and when purchasing the Goods;
in order to provide Services that do not require the creation of an Account and purchase of the Goods, i.e. browsing the Online Store websites, the Goods search engine, the virtual company in the Online Store, i.e. Data about Goods, objects, events and operations reviewed by you, ID, IP address ;
in order to implement the Goods Sale Agreement, such as name and surname, e-mail address, address data, data regarding and subsequent purchase through the Account, Additional password for the password;
For more information on this topic, please contact us. Online store Internet and security rooms in the online store. , IP address, device identifier, use;
In order to obtain, examine and enforce claims arising from the contract with claims to initiate legal proceedings, court order or other legal procedures regarding property obligations;
on the way to you, on behalf of those who made the official statement; as well as details of orders for goods and other detectors by the service;
for the purposes of international marketing, to this end the processing of personal data through the account created by the user, the delivery of cookies, avicen history, search history, clicks in the online store, login and history, user. If you make marketing payments, contact the company. These services consist in displaying the majority of messages on websites. Details of cookie files;
in order to organize contests and loyalty programs, i.e. information about collections and job offers, please visit: http://en.wikipedia.org/wiki/Specjalna::Listacja+wskazów. (C) information on whether they are available in any case;
to investigate the market and opinions of us or our partners, i.e. information about the order, your data provided on the Account or when purchasing the Goods, e-mail address. Data collected during market research and public opinion polls are not used by me for special purposes. In the place where the data is located.

 

Categories of relevant personal data

The personal data administrator processes the following categories of relevant personal data:

contact details;
data regarding the activity in the Online Store;
data regarding orders in the Online Store;
data regarding complaint complaints and applications;
data on marketing services.
Voluntary personal data

Providing your required personal data is voluntary and is a condition for the provision of personal data by the Administrator via the Online Store.

Data processing time

Personal data will be processed for the period necessary to carry out orders, services, marketing activities and other services performed for the client. Personal data will be deleted in the following cases:

when the data subject asks for their removal or withdraws their consent;
when the data subject does not take action for more than 10 years (inactive contact);
after getting information that the stored data is out of date or inaccurate.
Some data in the scope of: e-mail address, name and surname, may be stored for the next 3 years for evidence purposes, complaint handling, complaints and claims related to services provided by the Online Store - these data will not be used for marketing purposes.

Data regarding orders for Goods and paid services, contests and loyalty programs will be stored for a period of 5 years from the date of order delivery.

We store data regarding non-signed customers for a period of time corresponding to the life cycle of cookies stored on the devices or until they are deleted by the Customer in the Customer's device.

Your personal data regarding preferences, behaviors and selection of marketing content can be used as a basis for automated decisions to determine the sales capabilities of the Online Store.

Recipients of personal data

We pass your personal data to the following categories of recipients:

state authorities, such as the prosecutor's office, the Police, PUODO, the President of UOKiK, if they ask us for it,
service providers that we use while running an online store, eg for the purpose of order processing. Depending on contractual arrangements and circumstances, these entities act on our behalf or define their goals and methods of their processing.
List of suppliers:

SUBJECT

OBJECTIVE

PayU S.A. based in Poznań

Payment processing

Paypal Polska sp. O.o. with headquarters in Warsaw

Payment processing

National Payment Integrator S.A. based in Poznań

Payment processing

mBank S.A. with headquarters in Warsaw

Payment processing

Santander Consumer Bank S.A.

Realization of payments in the Santander Consumer Finance e-Raty system

Sygma Banque Société Anonyme (Spółka Akcyjna) based in Paris

Payment processing

Credit Agricole Bank Polska Spółka Akcyjna with its registered office in Wrocław

Payment processing in the Credit Agricole Installment system

Alior Bank S.A. with headquarters in Warsaw

Payment processing

Skąpiec sp. O.o. based in Wroclaw

Informing customers about which store they buy the product they are looking for, what conditions of sale the store offers and what is the opinion of the customers

Trusted Shops GmbH with headquarters in Cologne

Examining the opinion on the level of customer satisfaction with the purchase or covering the purchase with the protection of the Buyer

Poczta Polska SA with headquarters in Warsaw

Realization of the order

UPS Polska sp. O.o. with headquarters in Warsaw

Realization of the order transfer

Google Inc. (Google Cloud, Google Analytics, Google Analytics 360, Fabric Software) based in the USA

Measuring traffic on websites, reporting on application errors, creating statistics

Google Inc. based in the USA

Specifying the customer profile -

Google AdSense and Google Adwords

Google Inc. based in the USA

Analyzing customer activity

Google Ireland Ltd (Google Adwords, Double Click Manager, Double Click Search, Remarketing Service, Firebase) based in Ireland

Measuring the effectiveness of advertising campaigns, managing advertising campaigns

Facebook Ireland based in Ireland

Popularization of the Online Store using the social network Facebook.com

Instagram LLC. based in the USA

Popularization of the Online Store using the social website Instagram.com

AddThis Inc. based in the USA

Popularization of the Online Store using social networking sites using the addthis.com tool

Microsoft Corporation based in the USA

Facilitating communication via the Online Store website using the skype.com tool

Twitter Inc. based in the USA

Popularization of the Online Store using the social website twitter.com

 

The rights of the data subject

Based on the RODO, you have the right to:

request access to your personal data;
request correction of your personal data;
request removal of your personal data;
requests to limit the processing of personal data;
object to the processing of personal data;
requests for moving personal data.
The administrator of personal data without undue delay - and in any case within one month of receipt of the request - provides you with information about the actions taken in connection with the request you have made. If necessary, the monthly deadline may be extended by another two months due to the complex nature of the request or the number of requests.

In any event, the Personal Data Administrator will inform you of such extension within one month of receiving the request, stating the reasons for the delay.

The right of access to personal data (Article 15 of the ECR)

You have the right to obtain from the Administrator personal information whether your personal data is being processed.

If the Administrator processes your personal data, you have the right to:

access to personal data;
obtaining information about the purposes of processing, categories of personal data being processed, recipients or categories of recipients of this data, the planned period of storage of your data or criteria for determining this period, about your rights under the REDO and the right to lodge a complaint with the supervisory authority data on automated decision-making, including profiling and safeguards applied in connection with the transfer of these data outside the European Union;
obtain a copy of your personal data.


If you want to request access to your personal data, please submit your request to: sklep@polanex.com.pl.

The right to rectify personal data (Article 16 of the GDPR)

If your personal data is incorrect, you have the right to request the Administrator to rectify your personal details without delay.

You also have the right to request the Administrator to supplement your personal data.

If you want to request the correction of personal data or their supplementation, please submit your request to: sklep@polanex.com.pl.

If you have registered in the Online Store, you can correct and complete your personal data after logging in to the Online Store.

The right to delete personal data, so-called "The right to be forgotten" (Article 17 of the GDP)

You have the right to request from the Administrator personal data to delete your personal data when:

Your personal data has ceased to be necessary for the purpose for which it was collected or otherwise processed;
you withdrew your specific consent to the extent that personal data was processed based on your consent;
Your personal information has been processed unlawfully;
you have objected to the processing of your personal data for the purposes of direct marketing, including profiling, to the extent to which the processing of personal data is related to direct marketing;
you have objected to the processing of your personal data in connection with the processing necessary to perform the task carried out in the public interest or processing necessary for purposes arising from the legitimate interests of the Administrator, personal data or a third party.

 

Despite the request to delete personal data, the personal data administrator may process data for the purpose of establishing, confirming or defending claims, about being informed / informed.

If you want to request removal of your personal data, please send your application to: sklep@polanex.com.pl.

The right to submit an application for restricting the processing of personal data (Article 18 of the RODO)

You have the right to request a restriction in the processing of your personal data when:

you question the accuracy of your personal data - the personal data administrator will limit the processing of your personal data for a certain period of time in order to verify the correctness of this data;
if the processing of personal data is against the law, and instead of deleting personal data, the user wants to limit the processing of his personal data;
Your personal data is no longer needed for processing but is needed to establish, confirm or defend your claims;
in the event of opposition to the processing of personal data - unless it is determined whether the legitimate interests of the Administrator of personal data replace the grounds indicated in the reservation.
If you would like to request a restriction on the processing of your personal data, please send your application to: sklep@polanex.com.pl.

The right to object to the processing of personal data (Article 21 of the RODO)

You have the right to object at any time to the processing of your personal data, including profiling, in connection with:

processing necessary to perform a task performed in the public interest or processing necessary for purposes arising from legitimate interests pursued by the Administrator, personal data or third parties;
processing for direct marketing.
If you want to object to the processing of your personal data, please send your application to: sklep@polanex.com.pl.

 

The right to request the transfer of personal data (Article 20 of the RODO)

You have the right to receive from the Administrator personal data of your personal data in a structured, commonly used machine-readable format and send them to another administrator of personal data.

You can also request that the Personal Data Administrator send your personal data directly to another administrator (if it is technically possible).

If you want to request the transfer of your personal data, please submit your request to: sklep@polanex.com.pl.

The right to withdraw consent

You can withdraw your consent to the processing of your personal data at any time.

The withdrawal of consent to the processing of personal data does not affect the legality of the processing made on the basis of your consent before its withdrawal.

If you want to withdraw your consent to the processing of your personal data, please submit your request to: sklep@polanex.com.pl or use the appropriate functionalities in the Account.

Complaint to the supervisory authority

If you believe that the processing of your personal data violates the RODO, you have the right to submit a complaint to the supervisory authority, in particular in the Member State of your habitual residence, your place of work or the place where the alleged infringement was committed.

In Poland, the supervisory body within the meaning of the RODO is the President of the Office for Personal Data Protection (PUODO).

"Cookies"

General information

While browsing the websites of the Online Store, "cookie" files are used, hereinafter referred to as Cookies, ie small text information that is stored in your terminal device in connection with the use of the Online Store.

These files allow you to identify the software used by you and adapt the Online Store individually to your needs.

"Cookies" usually contain the name of the domain from which they originate, their storage time on the device and the assigned value.

Security

The "cookies" we use are safe for your devices. In particular, it is not possible to get into your devices through "cookies" viruses or other unwanted software or malicious software.

Types of "cookie" files

We use two types of cookies:

Session cookies: they are stored on your device and remain there until the end of the browser session. The saved information is then permanently deleted from the memory of your device. The mechanism of session cookies does not allow you to download any personal data or any confidential information from your device.
Persistent cookies: they are stored on your device and remain there until they are deleted. Ending the session of a given browser or turning off the device does not delete them from your device. The mechanism of persistent cookies does not allow you to download any personal data or any confidential information from your device.
Objectives

 

We also use third-party "cookies" for the following purposes:

configuration of the Online Store;
presentation of the Certificate of Conformity, via the web site sturdyregulamin.pl, whose administrator is GP Kancelaria Poniatowska-Maj Strzelec-Gwóźdź sp. p. with its registered office in Krakow, the Privacy Policy is available at the following link: - http://solidnyregulamin.pl/polityka -prywatnosci /;
creating statistics that help understand how the customers of the Online Store use websites, which allows you to improve their structure and content through analytical tools Google Analytics, the administrator of which is Google Inc., based in the US, the Google Privacy Policy is available under the following links: http://www.google.com/intl/pl/policies/privacy/, http://www.google.com/intl/pl/policies/privacy/partners/;
determining the Customer's profile in order to display him tailored materials in advertising networks, using Google AdSense online advertising tool, managed by Google Inc. based in the USA, the Google Privacy Policy is available at the following links: http://www.google.com/intl/en/policies/privacy/, http://www.google.com/intl/en/policies/ privacy / partners /.
determining the Customer's profile in order to display him tailored materials in advertising networks, using the Google Adwords online advertising tool, which is administered by Google Inc. based in the USA, the Google Privacy Policy is available at the following links: http://www.google.com/intl/en/policies/privacy/, http://www.google.com/intl/en/policies/ privacy / partners /.
to popularize the Online Store using the Facebook.com social network, which is administered by Facebook Inc. based in the USA or Facebook Ireland based in Ireland, Privacy Policy