Right to cancel

The instruction on withdrawal from the sales contract

(information on exercising the right to withdraw from the sales contract)

The right to withdraw from the contract

Please be advised that you have the right to withdraw from this contract within 14 days without giving any reason.

The deadline to withdraw from the contract expires after 14 days from:

where you entered into possession of the item or possession of the last of the things, if the contract concerned the transfer of ownership of many things delivered separately or possession of the last lot or part, if the contract concerned the transfer of ownership of the items delivered in lots or in part,
in which a third party other than the carrier and named by you came into possession of or in possession of the last item, if the contract concerned the transfer of ownership of many items delivered separately or in possession of the last lot or part, if the contract concerned the transfer of ownership of the items delivered in batches or in part .
To use the right to withdraw from the contract, please inform Polanex sp. O.o. at ul. Słoneczna 40, 62-200 Gniezno, email: zwroty@polanex.com.pl, tel .: +48 61 426 57 91 about its decision to withdraw from this contract by means of an unambiguous statement (for example, a letter sent by post, fax or e-mail ).

You can use the model withdrawal form, but it is not mandatory.

To keep the deadline to withdraw from the contract, it is enough for you to send information regarding the exercise of your right to withdraw from the contract before the deadline to withdraw from the contract.

Effects of withdrawal from the contract

In the event of withdrawal from this contract, we will refund to you all payments received from you, including delivery costs (except for additional costs resulting from the delivery method chosen by you other than the cheapest method of delivery offered by us), promptly and in any case not later than 14 days from the date on which we were informed about your decision to exercise the right to withdraw from this contract. We will refund the payment using the same payment methods that you used in the original transaction, unless you have explicitly agreed to a different solution; in any case, you will not incur any fees in connection with this return.

We can withhold the return of the payment until receipt of the item or until proof of its return is provided to us, depending on which event occurs earlier in the case when the contract concerned the sale of goods.

If the contract concerned the purchase of items, please send back or hand the item to the address of Polanex sp. O.o. at ul. Słoneczna 40, 62-200 Gniezno immediately, and in any case not later than 14 days from the date on which you informed us of your withdrawal from this contract. The deadline is met if you send back the item before the deadline of 14 days.

You will have to bear the direct cost of returning the items.

You are only responsible for reducing the value of things resulting from using it in a different way than was necessary to establish the nature, characteristics and functioning of things.